An Employer’s Guide to SuperStream

What is SuperStream?

SuperStream is the new electronic process aimed at improving Australia’s Superannuation system and to provide employer’s with a new standard when making super contributions. Over 800,000 Australian employers are required to make these contributions on behalf of their employees. Many employers find this process can be complex as they may have several funds to contribute to and each one may require specific guidelines for accepting data and payments.


SuperStream aims to simplify this process for employers. It is set to introduce common data items, easier to use channels, faster business processes for sending the contributions and electronic communications.

  • The main benefit for any employer is to streamline the whole process to make it simpler and faster.
  • It will reduce administration costs.
  • Result in fewer lost accounts.
  • Speed up processing time.
  • Eliminate variation in how payments are processed.

How It Works

Super contributions must be done electronically. The contribution information data is sent electronically in the format of a message to the fund. The contribution payment is sent electronically through the banking system. The payment and data are linked by a unique payment reference code which allows the reconciliation by the fund on the receiving end. Employers have 2 clear options:

  1. Use a software solution that complies with SuperStream.
  2. Use an outsourced payroll service provider who will arrange SuperStream on your behalf.

Options for Employers

Employers need to formulate a plan to comply with SuperStream and this may include upgrading business solutions internally or outsourcing. Possible upgrades might include upgrading the payroll software a company currently uses, engaging a payroll service provider or using a commercial clearing house.

Collecting and Storing Information / Data

Formulate a plan on how to collect the necessary data needed with your internal HR team or your HR service provider. Data you will need to collect from employees include the following:

  • Bank account details.
  • Electronic service address.
  • ABN for self – managed funds.
  • Unique superannuation identifier (USI) for APRA regulated funds.

Key Compliance Deadlines

  • 1st July 2014 – Employers with 20 or more staff, but flexibility is offered so long as companies are showing that they are implementing a plan.
  • 30th June 2015 – Employers with 20 or more staff need to be fully compliant by this date.
  • 1st July 2015 – Employers with 19 or fewer staff, but flexibility is offered.
  • 30th June 2015 – Employers with 19 of fewer staff need to be fully compliant.